Makrö Gaming Studios (“Makrö,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we may collect, use, and share information when you visit our websites (including winmgs.itkeystone.com and related Makrö / WinMGS pages), submit a contact or inquiry form, or otherwise communicate with us.
This policy is intended to be practical and flexible. It does not create rights beyond those required by applicable law.
1. Information we may collect
Depending on how you interact with us, we may collect:
- Contact details you provide — such as name, company, email address, phone number, and website.
- Inquiry content — messages, preferences, or other details you choose to share.
- Consent records — including whether you opted in to SMS or other communications.
- Technical data — such as IP address, browser type, device type, pages viewed, and approximate location derived from IP, collected through standard web logs or analytics tools we may use.
We do not require more information than needed to respond to your inquiry or operate the site.
2. How we may use information
We may use information to:
- Respond to inquiries and provide customer or prospect support
- Follow up about products, cabinets, games, markets, demos, or related services
- Send SMS or other messages only if you have consented to that channel
- Operate, secure, and improve our websites and forms
- Comply with legal obligations and enforce our terms
We do not sell your personal information.
3. Text messaging (SMS)
If you provide a phone number and opt in to text messages, we may send non-marketing messages about your inquiry (such as acknowledgements and follow-up). Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to text is not a condition of purchase.
Marketing or promotional texts are sent only if you separately opt in to that type of message. You may withdraw SMS consent at any time by replying STOP or contacting us.
4. How we may share information
We may share information with:
- Service providers who help us run our business — for example CRM, form hosting, email/SMS delivery, hosting, analytics, or IT support — under agreements that limit use of your data to providing services to us
- Professional advisors (legal, accounting) when reasonably necessary
- Authorities when required by law or to protect rights, safety, or security
We currently may process website leads through customer platforms such as GoHighLevel or similar tools. Providers may change over time without updating every reference in this policy.
5. Cookies and similar technologies
Our sites may use cookies or similar technologies that are necessary for the site to function, or that help us understand usage. You can control cookies through your browser settings. Disabling some cookies may affect site features.
6. Retention
We keep information only as long as reasonably needed for the purposes described above, including inquiry follow-up, business records, dispute resolution, and legal compliance, unless a longer period is required or permitted by law.
7. Your choices and requests
Depending on where you live, you may have rights to access, correct, delete, or limit use of certain personal information, or to opt out of certain processing. To make a request, email support@winmgs.com. We may need to verify your identity before responding.
You may unsubscribe from marketing emails using the link in those messages (when applicable) and opt out of SMS as described above.
8. Security
We use reasonable administrative, technical, and organizational measures appropriate to the nature of the information we handle. No method of transmission or storage is completely secure.
9. Children’s privacy
Our websites and services are directed to business and industry audiences, not to children under 13 (or the age required by local law). We do not knowingly collect personal information from children.
10. Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after an update means you acknowledge the revised policy.
11. Contact
Makrö Gaming Studios
55 Chastain Rd NW #107
Kennesaw, GA 30144
support@winmgs.com
(888) 527-0006
See also our Terms of Service.